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Comprehensive Auditing Programmes
At CPM, we go beyond POS compliance in retail auditing. Our comprehensive solutions gather data from several contact points that incorporate face to face, telephone and online presence based on requirements.
This enables us to show you valuable insights enabling you to make informed decisions based on concrete data to drive your business forward.
If you're looking to understand what drives human behaviour, net promoter scores, or retail compliance, we can help build bespoke solutions for your brands.
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We provide real-time, actionable insights from the retail environment at local, regional and global levels.
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Our portal *shopt allows retailers to self-audit, while 'Detail' offers a unique online auditing solution.
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Our team of experts capture valuable insights in real-time to give you the competitive advantage you need, using only the most advanced technological solutions.
Face to face auditing
Information is power. With up-to-the-minute insights on how your products are performing, you’re armed with the knowledge to make informed decisions, adapt sales strategy and improve customer experience. CPM offer complete retail compliance, auditing and in-store survey services. We’ll empower sales teams to undertake the right in-store actions and provide you with technology solutions that can be configured to meet your objectives today and into the future.
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Digital auditing
We have two unique digital auditing solutions to offer you. Our retail engagement app, *shopt, allows retailers to self-audit their stores. We can facilitate audits via the app, either through surveys or image recognition, to understand distribution gaps and then target accordingly. In addition, our associate business Detail, offers an online auditing solution to optimise your brand’s presence and compliance and measure its performance in the digital world. Digital auditing has arrived.
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Mystery shopping and research
When you want the insider viewpoint, we’re here to help. Our experienced research teams are experts in gathering sales intelligence. They’ll deliver real-time, fact-based insights that will help influence your relationship with retailers and drive consumer sales. Our mystery shopping services encompass field face-to-face, telephone, online and video mystery shopping.
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You're in Good Company
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