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Comprehensive Auditing Programmes

At CPM, we go beyond POS compliance in retail auditing. Our comprehensive solutions gather data from several contact points that incorporate face to face, telephone and online presence based on requirements.

This enables us to show you valuable insights enabling you to make informed decisions based on concrete data to drive your business forward.

If you're looking to understand what drives human behaviour, net promoter scores, or retail compliance, we can help build bespoke solutions for your brands.

Face to Face Auditing

We provide real-time, actionable insights from the retail environment at local, regional and global levels.

Digital Auditing

Our portal *shopt allows retailers to self-audit, while 'Detail' offers a unique online auditing solution.

Mystery Shopping and Research

Our team of experts capture valuable insights in real-time to give you the competitive advantage you need, using only the most advanced technological solutions.

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Introducing ACTiON from CPM

Consumers now expect seamless integration of reality and the digital world. And that’s what we’re delivering. A video solution where anyone online can get immersive face-to-face advice, training or customer care - wherever and whenever they want it. Our solution comprises ACTiON, our new v-commerce platform, media-trained experts, AV kit and even branded studio spaces. It’s the ultimate one-stop-shop.